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The company's Mobile HotSpot is a Wi-Fi device that allows field service personnel to access corporate networks, send and receive work orders and job status information, retrieve product information and schematics, and access e-mail. Mobile workers do not have to seek out an existing, stationary hot spot in order to use the device. From any Internet-connected PC, dispatchers can see when jobs are complete and provide customers with the technician's actual arrival time at their home or place of business.
@Road, 47200 Bayside Parkway, Fremont, CA 94538; 510-668-1638 or 877-428-7623; 510-870-1444 (fax); www.road.com.
eProduct #194
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