Lean construction expert Dennis Sowards will begin the meeting with a keynote presentation titled "Lean Principles Applied to Construction." Sowards will talk about how a lean construction philosophy can help companies reduce waste and become more productive and profitable.
In a "Legendary Service at the Ritz-Carlton" seminar, participants will learn about The Ritz-Carlton philosophy and gold standards that have helped the company be a two-time recipient of the Malcolm Baldrige National Quality Award. The speaker will be Bruce Seigel, the area director of marketing for The Ritz-Carlton Hotels of Georgia.
Other highlights of the meeting include:
For more information, visit www.phccweb.org/servicegroups/cca.cfm.
Publication date: 08/08/2005