"We were very pleased and view this honor as another way for us to better serve our customers," said Jeff McCoy, vice president, Mechanical Inc. "We take great pride in providing quality customer service at a fair price. We are one of only three service contractors in Illinois who have received this qualification." Mechanical Inc. is one of the largest service companies in the Rockford, Ill., area.
According to the association, contractors who achieve MSCA STAR status have verified that they uphold a strict code of business ethics, employ the best trained and most qualified workforce, maintain a safety record above the industry average, offer outstanding customer service, and focus on continuing education and training for all employees. The qualification program was initiated earlier this year.
A third-party review committee, set up through Ferris State University, a leading technical college specializing in HVAC instruction, determines qualification based on documented proof of criteria submitted by contractors. Qualification is an ongoing process, and contractors are considered for the honor as they become eligible.
Established in 1968, Mechanical Inc., a full-line mechanical service and construction company, specializes in all types of HVAC and plumbing service for commercial, educational, healthcare, and industrial applications. The home office is located in Freeport, with additional offices in Chicago and Mundelein, Ill. For more information, visit www.mechinc.com.
For more information on the Mechanical Service Contractors of America, visit www.msca.org.
Publication date: 08/30/2004