“Here is how we use the web,” Debien added. “All system design personnel (our salespeople) have digital cameras that take pictures on a floppy drive. This gives us a record of the home we visited. Then the analysis is placed on our template and a proposal is structured specific to that customer.
“The “whole house” report done manually is scanned into the computer and the entire proposal is e-mailed back to me. We then e-mail pictures and proposals to customers for their review.”
Publication date: 05/13/2002