LAWRENCEVILLE, GA — A provider of advanced simulation technology for product development, customer support, and Internet applications, e-SIM Ltd., has announced an agreement with Mitsubishi Electric & Electronics USA, Inc.

Under the agreement, e-SIM will create interactive online user manuals for hvac field technicians servicing Mitsubishi commercial and residential air conditioning equipment.

HTML-based manuals for Mitsubishi’s HVAC Advanced Products Division will be available at the division site ( and at e-SIM’s LiveManuals website (

Mitsubishi believes that the online manuals will create a more efficient resource for technicians in the field.

D. Michael Smith, marketing manager for Mitsubishi Electric’s HVAC Advanced Products Division, said the agreement “offers a unique, cost-effective way for our contractors to access and search for critical information. We expect to realize a significant savings as well as substantially increasing the efficiency of our service calls.”

Publication date:05/14/2001