As heat pump adoption accelerates, contractors must be prepared to do more than simply swap equipment. In this video, Zack Chapin, senior director, engineering - residential a/c at Midea America Corp., emphasizes the importance of proper load calculations, especially as contractors move from traditional gas systems to heat pump technologies. Manual J calculations and careful evaluation of building loads are critical to ensuring systems are properly sized and optimized. But technical accuracy is only part of the equation. Contractors also need to educate homeowners who may have outdated perceptions of heat pumps. Today’s systems are far more advanced than those from decades past, with major performance gains demonstrated through initiatives like the DOE Cold Climate Heat Pump Challenge. By clearly communicating efficiency improvements, cold-climate capability, and potential cost savings, contractors can build confidence and reshape the conversation. For all this and more, check out our latest video.

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