Joyner has spent more than two decades in the HVAC industry, previously owning and operating businesses in Georgia and Florida before relocating to Tennessee. While ownership has transitioned, Service Experts’ Memphis-based technicians remain the same, ensuring the deep commitment to top-quality service, reliability, and customer satisfaction remains constant.

“Service Experts began as a coalition of independent businesses that recognized the power of coming together under one trusted brand,” said Matthew Lefler, vice president of franchise operations for Service Experts. “Our franchise model builds on that foundation, giving experienced operators like Randy the tools, systems, and support to grow while maintaining strong local roots.”

Service Experts franchisees benefit from being attached to a trusted, nationally recognized brand. Owners have access to all of Service Expert’s national supplier agreements, marketing and lead-generation tools, established operating systems, and industry-leading training. All franchise locations offer Service Experts Advantage Program, a leasing program that provides homeowners with access to high-efficiency equipment, maintenance, and repairs for one predictable monthly payment.