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NewsGuest ColumnTraining and Education

Guest Column

Solving the HVAC Labor Shortage, One Internship at a Time

Robertson Heating Supply’s 10-week program prepares high schoolers for HVAC careers

By Josh Todd
hvac labor
Courtesy of Fujitsu

BRIDGING THE GAP: The labor pool is sparse, but internships might be the solution. 

October 18, 2025

In an era where the skilled trades are facing a significant labor shortage, one Ohio-based HVAC wholesaler is doing more than just acknowledging the problem — they're helping to solve it.  

For nearly a decade, Robertson Heating Supply has partnered with Kevin Couch and the HVAC Department at RG Drage Career Technical Center in Massillon, Ohio, to create a pipeline of young, capable, and passionate talent entering the HVAC industry. What began as a simple opportunity for students to tour the company's Wholesale Distribution Center in Alliance, OH, has grown into a full-fledged summer internship program that immerses high school upperclassmen in every facet of the HVAC supply chain.  

Each summer, select students from RG Drage embark on a 10-week paid internship that offers a holistic look into the HVAC industry. Interns rotate through core departments at Robertson Heating Supply, including warehouse operations, counter sales, outside sales ride-alongs, field experience with contractors, and even time in the company’s engineering division. The goal? To give students real-world exposure to career paths they may never have considered, and to show them just how diverse and rewarding a future in the trades can be.  

“This program was born out of a shared concern about the aging workforce and a lack of youth entering the HVAC industry,” said A.J. Garrott, who heads up the Engineering Department at Robertson Heating Supply and is a graduate of the HVAC program at RG Drage. “We knew we couldn’t just wait for change — we had to be part of it.” 

The program has already seen tangible success. Several RG Drage students have gone on to accept full-time roles at Robertson Heating Supply following their internship. Others have leveraged the experience to pursue careers with contractors, manufacturers, or as technicians in the field. Regardless of their path, the internship provides an invaluable head start — and often, a new sense of direction.  

Kevin Couch, who leads the HVAC program at RG Drage, believes the partnership has been a game-changer.  

“It’s one thing to teach HVAC concepts in the classroom, but it’s another to show students the big picture — how the products get to the jobsite, the importance of logistics, sales, and engineering,” Couch said. “This partnership with Robertson gives our students that 360-degree view.” 

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The initiative also reflects a broader push within the industry to rebrand the trades — not as fallback careers, but as forward-thinking professions that offer stability, innovation, and growth potential. Through internships like this one, students not only gain hands-on experience but also build professional relationships and develop soft skills that are critical in today’s workplace.  

As the skilled trades continue to evolve with new technologies and shifting workforce demographics, programs like the one between Robertson Heating Supply and RG Drage serve as a blueprint for how companies and schools can work together to spark interest, invest in young talent, and strengthen the future of the industry.    

For other distributors, manufacturers, or contractors looking to address the same challenges, this partnership is proof that impactful change starts at the local level — with educators, employers, and a shared vision for tomorrow’s workforce.  

KEYWORDS: labor shortage training technicians Workforce

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Josh Todd — E-commerce, online ordering, and HVAC buyer at Robertson Heating Supply. Todd oversees e-commerce growth and expansion for one of the largest heating supply companies in the country. He’s also responsible for a portion of the product buying as well as the growth of online ordering directly through the company's website by B2B consumers. 

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