Kim Bergeron, COO of Bergeron Mechanical S, and Nate Adams, founder of Nate the House Whisperer, work with heat pumps on a daily basis, and they’ve certainly seen their fair share installs gone awry. In this video, they share insight into their biggest heat pump design/installation culprits — plus a couple non-HVAC-related mishaps, proving that even when the heat won’t kick on, it isn’t always the system at fault.

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