As global energy demands rise and buildings become increasingly complex, Carrier is taking steps to ensure the HVAC industry evolves alongside these changes, the company said. The TechVantage Initiative underscores Carrier's role as a leader in shaping a smarter, more resilient, and sustainable future, the company said.

"The demand for skilled service technicians in the U.S. has never been greater, and Carrier is uniquely positioned to lead this transformation," said David Gitlin, Carrier’s chairman and CEO. "Through the Carrier TechVantage Initiative, we're addressing critical workforce gaps and setting a new standard for excellence in HVAC service. By investing in a world-class training program in the U.S., we are shaping the future of technician development and creating an initiative designed to attract, develop, and empower the very best talent.”

Carrier’s investments in workforce training and development, according to its press release, include:

• Carrier University: Since its opening in 2024, the $4 million training facility in Charlotte, North Carolina, has delivered nearly 22,000 hours of in-person, hands-on education and training of commercial HVAC technicians.

• Indianapolis Training Center: Since its opening in 2023, the $2 million facility has delivered more than 15,000 hours to support the development of residential HVAC technicians within both Carrier and its partners and dealers.

• Apprenticeship programs, structured pathways for emerging talent to gain mentorship and practical experience, building the next generation of HVAC experts.

• Future collaborative partnerships, strategic alliances with vocational and technical institutions to prepare technicians for cutting-edge HVAC solutions.

In 2024 alone, Carrier delivered nearly 132,000 hours of training across its commercial and residential HVAC businesses in the U.S. through in-person, virtual, and online platforms, training approximately 20,000 service technicians.