LG HVAC Academy Expects to Train 37,000 Techs This Year
Steve Scarbrough, senior vice president and general manager of LG Air Conditioning Technologies USA, speaks to the crowd gathered for the opening of the new LG HVAC Academy in Westborough, Massachusetts, one of the company's newest training locations.
Photo courtesy of LG Air Conditioning Technologies USA
SEOUL, South Korea — LG Electronics’ Heating, Ventilation and Air Conditioning (HVAC) Academy is reinforcing the company’s human resources infrastructure by training more than 30,000 HVAC professionals annually. Building a network of skilled installation and service engineers, the academy is playing an important role in supporting the company’s global business-to-business expansion strategy, a press release from LG Electronics said.
Operating in 62 locations worldwide, the LG HVAC Academy provides comprehensive training on installing and maintaining LG’s residential and commercial HVAC systems, including its high-efficiency chillers. The academy enhances the skill and knowledge base of local technicians, equipping them with the ability to ensure the optimal setup and performance of the company’s advanced HVAC solutions, the press release said.
The LG HVAC Academy estimates it will provide training to approximately 37,000 individuals this year. Each branch of the academy features integrated showrooms and training rooms where attendees can gain hands-on experience with the company’s products. Along with product installation and maintenance training, LG’s academies introduce the company’s new HVAC solutions and offer specialized regional training programs, technical forums and customized on-site classes at clients’ offices, the company said.
Last April, the LG HVAC Academy hosted the five-day Train the Trainer (TTT) program at LG headquarters in Seoul. The program was designed to further HVAC trainers’ capabilities, giving them the tools to adapt to changes in customer engagement, as well as offer the opportunity to exchange ideas and experiences with peers.
LG is also expanding its region-specific programs with events such as last month’s LG HVAC Consultant Leaders’ Summit (in Seoul) for technical consultants from across Asia. The company is continuously adding to its existing HVAC Academy infrastructure, and is set to open a new branch in Lyon, France, by the end of this year. Recent additions to the network include sites in Westborough, Massachusetts; Taipei, Taiwan; Chennai, India; and Kolkata, India.
“The LG HVAC Academy plays a key role in enhancing the capabilities of engineers in each region,” said James Lee, head of the Air Solution Business Unit at LG Electronics Home Appliance & Air Solution Co. “We will continue to increase customer engagement to deliver more value and drive our global HVAC business forward.”
Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS
Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!
