Contractor Commerce Announces New Software Integration
CINCINNATI — Contractor Commerce, the online store platform for contractors, and ServiceTitan, which offers software for trades professionals, have agreed to a new integration partnership. The announcement of the new integration follows Contractor Commerce’s recent rollout of its first e-commerce integration with ServiceTitan.
“Our integration and collaboration with ServiceTitan enhances our comprehensive e-commerce solutions to better meet the rising demand for online shopping services in the trades, as we work tirelessly to boost sales, profits, and operational efficiency for home-service companies,” said Will Housh, Contractor Commerce’s founder and CEO, in a press release.
The integration introduces an enhanced e-commerce experience, enabling businesses to synchronize customers, orders, leads, and more directly into the ServiceTitan platform, the press release said. The integration gives contractors tools to achieve efficient sales and profit growth, and is included across all Contractor Commerce plan levels, the press release said.
According to Contractor Commerce, the latest integration:
• Channels sales leads into ServiceTitan, speeding response times and boosting sales. It automates online buying and eliminates dual data entry, optimizing productivity.
• Set up auto-shipping for filters and recurring service events to ensure timely replacements and consistent service, enhancing customer retention and reducing manual effort.
• Synchronizes customer information with ServiceTitan, maintaining up-to-date records and automatically generating new customer profiles for each order placed, streamlining operations and reducing manual data entry.
• Allows customers to view their appointments, job statuses, and invoice history in the customer portal, fostering transparency and trust.
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