NASHVILLE, Tenn. — XOi Technologies, a provider of technician-focused technology solutions, and the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States, Canada (UA) announced a partnership that delivers XOi’s AI-based tech-enablement solution to HVACR instructors and registered service apprentices across the United States.

“XOi combines many critical functions for UA instructors and apprentices and other field professionals in a single platform,” said UA Training Specialist Robert Vilches. “In addition to its streamlined workflows and best-in-class data indexing and analytics, XOi keeps UA apprentices and instructors connected in the field and provides instructors with unrivaled insight into how students perform on the job. And XOi’s first-to-market virtual mentor support extends training from the classroom to the jobsite, so apprentices can continue to learn while they’re in the field.”  

XOi’s data cataloging capabilities, AI-driven analytics, and remote support options give UA’s training programs the resources to help contractors close the skilled labor gap. 

“This partnership is an opportunity to maximize the UA’s proven training programs and to strategically extend XOi’s position as a top innovator in the industry,” said Aaron Salow, founder and CEO of XOi. “By equipping their apprentices and instructors with our powerful solutions, the UA is empowering the next generation of skilled labor talent with in-depth, hands-on education that will help contractors face the continuing labor shortage in the service industry.”

XOi’s cloud-based solution allows field service technicians to utilize, aggregate, and analyze critical job data and maximize customer value through efficiency, accuracy and accountability. With a full suite of standardized workflows, job documentation capabilities, and technician training and enablement solutions, teams can build deep and easily accessible institutional knowledge bases that support real-time decision-making and data-based continuity.

The UA represents 355,000 plumbers, pipefitters, sprinkler fitters, service technicians, and welders across North America. The UA offers training programs, including five-year apprenticeship programs, extensive journeyman training, a comprehensive five-year instructor training program, and numerous certification programs.