SUWANEE, Ga. — Due to the health and safety concerns of COVID-19, Mitsubishi Electric Trane HVAC US (METUS) is temporarily limiting the number of instructor- led, in-person training sessions being conducted.

Beginning on Monday, March 30, 2020, until further notice, METUS will begin offering daily live webinars on a complimentary basis. Each session will last approximately 45 minutes and will include time for Q&A with the facilitator.

Here’s a list of webinars that are available: 

  • kumo cloud® - Wireless Connection Basics: Review the different types of wireless network connections available and the steps needed for a successful kumo cloud installation.
  • CITY MULTI® - Common Startup Faults: Explore the most common errors that technicians encounter when starting up CITY MULTI systems, along with the available resources and troubleshooting solutions.
  • MXZ - Additional Refrigerant Charge: Learn the difference between ported and branch box type M- Series multi-zone systems (MXZ), pertaining to refrigerant charging. Participants will also be taught how to calculate and add the proper refrigerant charge.
  • CITY MULTI – “Addressing” Overview: Discover the various techniques associated with properly “addressing” a CITY MULTI system. METUS will discuss best practices, limitations, and manufacturer’s recommendations.

To register for the webinars, click here to log in to the contractor portal. After logging in, select Learning from the navigation bar followed by Find Learning. Click on any catalog and enter Webinar in the search field, then press Enter. A list of available webinars will be displayed along with a register button. METUS will continue to add new topics to the calendar until COVID-19 restrictions are lifted, so please log in frequently for updates.

On-demand e-learning courses are also still available by accessing the catalog page mentioned above.

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