ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account
Business ManagementGuest Column

The Three Stages of Effective Leadership

Learn to lead yourself, your team, and other leaders

By Julian Scadden
Guest Commentary
The ACHR NEWS
December 2, 2019

A business leader is so much more than the person who has the final sign-off. In a healthy organization, having the final sign-off means you’re in a position of privilege. This privilege must be earned.

There are many roads that could bring you to a position of leadership, but the path to effective leadership is always marked by three distinct stages.

READ MORE ABOUT

• Business Management

• Leadership

 

STAGE 1: LEADING YOURSELF

Leading yourself means managing yourself — not just managing your operational or measurable deliverables, but also managing your relationships and your awareness of other people’s emotions and motivations. Sure, you need to be able to execute your assignments. But beyond that, you need to understand how your assignments impact and ripple through your organization.

Think beyond your current position. Will another department have to support what you’re working on once you deliver it? Are there secondary or follow-up stages to what you are working on?

While doing what you’re instructed to do is good, it’s not a leadership attribute. To become better at leading yourself when given an assignment, seek counsel from others, do research, and go slowly at first so you can go fast once you have the information needed to move forward. Don’t overanalyze; don’t attempt to please all parties. Get your work to a functional stage and then send it off.

A mentor once told me, “I’d much rather reign in a racehorse than kick a mule.”

As an individual performer, are you a racehorse or a mule?

Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

 

STAGE 2: LEADING OTHERS

When you lead others, you’re in a position of responsibility for other people. You’re the final sign-off for a team or department. Your discipline and ability to deliver is measured and balanced with making time for your team.

You need to learn to delegate and hand off assignments. Resist the urge to measure what your team produces against how you would produce. The members of your team will all have different working styles; they’ll have different skills and abilities than you might have. As long as you’re all working toward the same goal, you’re set. So much of leading others is learning the strengths and limitations of your team members. Your job is to keep your team moving ahead and producing while helping them to understand why the business is doing what it’s doing. You ensure your team knows how they’re contributing to the bigger picture.

Beyond having direct reports, your peer relationships as a leader are now with other leaders. Focus on working across department lines — not every department is going to care about what you’re working on or make time to offer insight. If other leaders aren’t interested in offering their insights into your projects, don’t take it personally. Your peer leaders have their own teams to support and deadlines to meet. Be aware of what they’re working on and what they consider urgent. Your awareness of other leaders will benefit you as you move into the final stage of leadership.

 

STAGE 3: LEADING LEADERS

Leading leaders means your team of direct reports is made up of leaders. The same people you once had a peer understanding with are now people who rely on you for support and guidance.

In this role, you must continuously work to build and maintain trust between leadership team members. If your leadership doesn’t trust one another, your organization suffers. When there’s no trust, decisions are secretly questioned and silently resisted between departments. As someone leading leaders, it’s vital to have an environment where perspectives can be shared and decisions made final without consensus, yet with understanding. Your role is to field questions, seek feedback, make decisions, back your decisions, and ensure that your team will align.

It’s important to remember that the members of your leadership team represent your entire organization. In leadership team meetings, each person represents their department; at all other times, they are the face of the leadership team. Each person must act for and honor the leadership code in all they do. They must be willing to assist other departments and to back down on an issue for the organization’s greater good. Huge egos are not a good fit for a thoughtful and balanced team.

When leading leaders, it’s still necessary to seek counsel from those who actually produce your organization’s work. Check in with your frontline. Wander around, be present, be seen, and talk with employees; have a method of communication where all employees can offer feedback that you and the leadership team review and discuss.

For you, it’s so important to use care and consider context with every comment. Take nothing at face value without learning more. You must empower your leadership team to make decisions, but the hard decisions and tough calls are your responsibility. It’s your job to keep your eyes on the horizon and your ears to the street.

At every stage of leadership, work to understand your impact in your organization. Take the time for some self-examination as you pass through each stage. Would you want you on your team? Would you want to work for you?

Answering “yes” during each stage of leadership will ensure you’re on the way to becoming an effective leader.

See more articles from this issue here!

KEYWORDS: Leadership and HVACR My Two Cents

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

 

Julian scadden

Julian Scadden is President and CEO of Nexstar Network, a member-owned organization headquartered in Bloomington, MN, serving over 700 independent Plumbing, HVAC, and Electrical home services companies since 1992. Nexstar’s mission is to help the world’s best tradespeople become the world’s best businesspeople. Follow Julian on LinkedIn here.  

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • HVAC-enrollment

    The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

    A new wave of future technicians is entering the pipeline.  
    Training and Education
    By: Matt Jachman
  • 2025 Top 40 Under 40

    2025 Top 40 Under 40 HVACR Professionals List

    The 11th annual Top 40 Under 40 list highlights those...
    HVAC Light Commercial Market
    By: Hannah Belloli-Oster
  • LG Ductless Mini-Split Systems

    The 9 Types of Heat Pumps

    As the U.S. moves toward electrification, heat pumps are...
    Ground Source Heat Pumps
    By: Joanna R. Turpin
Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

Popular Stories

Lennox equipment

Platinum Equity to Sell Heat Controller to Lennox

Trade groups challenge EPA refrigerant rule

HVACR Trade Groups Challenge EPA Refrigerant Rule in Federal Court

heat-pump-tech-customer.jpg

DOE Updates $8.8B Home Energy Rebate Program Guidance

Lovato-refrigerant-rooftop_AC_Units_.jpg

When Refrigerants Change, So Do the Contactors

DHM Rural King Mechanical

Contractor Bets on a Tertiary Market, Wins Big with New Mattoon Rural King HQ

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

July 28, 2026

How Top Home Services Companies Turn Every Conversation Into Predictable Revenue

In this webinar, we'll outline how top contractors are turning every conversation into predictable revenue by coaching every comfort advisor visit, not just the ones a manager rides along on.

View All Submit An Event

Poll

Summer Staff

Are you fully staffed for the summer season?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
Designing Systems Using A2L Refrigerant - Free Webinar - 7/22/2026

Related Articles

  • Chiller and pumps

    The Three Stages to Controlling a Chiller and its Primary-Secondary Pumps

    See More
  • Customer Service

    HVAC Contracting: The Four Stages of Customer Service

    See More
  • Leadership-ACHR-NEWS

    Three Essential Elements of Leadership

    See More

Related Products

See More Products
  • ttabppftpfront.png

    PEAK Performance for the Technical Professional

  • new cover.jpg

    Profit is An Attitude: The Strategies You Need to Optimize Profits

  • peak performance training.png

    Instructor/Facilitator Package: PEAK Performance for the Technical Professional

See More Products

Related Directories

  • Three Rivers Machinery

    Three Rivers Machinery sells the finest metalworking machinery to the HVAC, Sign and Roofing Industries throughout the USA, Mexico & Canada.
  • WEDJ/Three C's Inc.

    Military air conditioners, marine air conditioners and specialty ECU's.
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing