DOWNERS GROVE, Ill. — Neuco Inc., a distributor of HVACR replacement parts and controls, has launched a new, redesigned version of its ordering website, www.neuco.com.
The website has a clean and uncluttered design, improved functionality, and enhanced content focused on Neuco’s mission of being the premier HVACR controls distributor, worldwide.
“Our website has been one of our strongest assets since the first version was released in 1997,” said Brian Neustadt, vice president - national accounts. “Customers tell us how integral our website has been to their businesses. Many of them use it on a daily basis. This latest redesign is a direct result of speaking at length with those customers and gaining valuable feedback to ensure we’re still meeting, and exceeding, every expectation they have.”
- Some key features of neuco.com include:
- The ability to place orders, view order status, and track shipments 24/7;
- The ability to search the product catalog by part number, keywords, or equipment model numbers;
- Immediate access to pricing, real-time inventory, and stock status;
- High-quality photos and detailed product descriptions; and
- Responsive design for optimal user experience on mobile devices.
Neuco’s IT Director and Web Project Manager Gregg Skala explained: “The website’s back end has been re-built from the ground up using the latest technology to improve performance and user experience. Neuco has made a significant investment in tech over the years, and our staff of innovative programmers are taking full advantage of it with excellent results.”
Wholesaler distributors with neuco.com accounts will have access to more than 170,000 HVACR parts from some 250 manufacturers such as Honeywell, Johnson Controls Inc., and Siemens. Many product listings include a photo, full product specs, instruction manuals, and links to manufacturer websites. Customers also can save frequently used dropship addresses, track orders, and view order history.
“We are very excited about the launch of neuco.com,” said Neustadt. “We’ve created what we feel is a state-of-the-art website that will allow us to maintain the highest level of service our customers have come to expect. There’s simply no better place for wholesalers to find the parts they need.”