OLATHE, Kan.—Bill Crooks has joined Grundfos Pumps Corp. as customer service center director responsible for overseeing customer service and applications engineering teams at the company’s Olathe, Kansas-facility. Crooks brings extensive staff leadership experience to the global pump manufacturer. Roughly, 100 employees operate out of the 58,000-square-foot Kansas City facility, including those in the company’s finance, customer service and engineering departments.