Coleman HVAC
Model: Echelon™ AC21 air conditioner
Footprint (in inches): 3-ton unit: 40 (height) by 32 (width) by 36 (depth)
Serviceability features: The built-in Charge Guard™ provides direct readouts of high and low system pressures and suction and liquid line temperatures while also calculating system superheat and subcooling. This information is available without adding a manifold gauge set or temperature gauge — simply remove two screws to expose the captive touch screen display. Charge Guard ensures the system is properly optimized for fast installation and service and maximized service life.
Technical support: Available from the distributor that sold the product. Technical information is available on UPGnet, including product-specific self-directed training. Certified contractors can also obtain technical support from 8 a.m. to 5 p.m. Central time, Monday to Friday at 877-874-7378.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; submittal data sheets; and self-directed online training.
Noise-reduction features: This a/c features an innovative WhisperDrive™ sound reduction system that includes a variable-speed electronically commutated motor (ECM) fan motor, swept-wing fan, composite base pan, flat wire grille guard, and sound containment cloak that reduces sound levels to no more than a typical residential dishwasher.
IAQ equipment supported: The Wi-Fi-enabled Coleman Echelon Hx touchscreen thermostat and variable-capacity system are designed to seamlessly interface with optional field-installed and system-matched energy recovery ventilators (ERVs), heat recovery ventilators (HRVs), humidifiers, dehumidifiers, and germ-killing UVC lighting.
Thermostat compatibility: Requires the Wi-Fi-enabled Echelon Hx touchscreen communicating thermostat.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: This unit uses variable capacity (30 to 100 percent) for more consistent comfort, exclusive Charge View charge monitoring, Climate Connect™ pre-configured operating profiles, WhisperDrive sound-reduction technology, and the Wi-Fi enabled Hx touchscreen thermostat. The Echelon Hx Pro App available on UPGnet allows the supporting contractor to access the unit remotely for diagnostics or monitoring from any smart device.
Warranty information: Limited 90-day labor warranty, lifetime compressor, and a limited 10-year parts warranty on registered products.
Special installation requirements: The AC21 outdoor unit must be installed as a complete system, which includes the AC21 outdoor unit, a Coleman communicating gas furnace, a CM coil with factory-mounted electronic expansion valve (EEV). If using an air handler, it must be matched with the AVV Echelon constant CFM communicating air handler with factory-mounted EEV. Either system combination must be controlled by the Wi-Fi-enabled Echelon Hx touchscreen thermostat.
Contact: Johnson Controls, 414-344-8594; www.ColemanAC.com/Echelon.
eProduct: 176
Comfort-Aire/Century
Model: PTTC cooling only, PTTE cooling with electric heat, PTTH heat pump with electric heat
Footprint (in inches): 21 (length) by 26 (width) by 16 (height)
Serviceability features: This unit utilizes a breakdown sleeve accessory that allows quick removal for repair or replacement. The sleeve is easily transportable due to the breakdown feature.
Technical support: Available from 8 a.m. to 5 p.m. Eastern time at 800-678-9888.
Technical support materials: Installation, operation, and maintenance manuals; parts list; specification sheets; and owner’s manual.
Noise-reduction features: Indoor sound reduction is achieved through the unit’s two permanently lubricated fan motors and the rubber grommet mounting for the compressor.
IAQ equipment supported: Manufacturer did not specify.
Thermostat compatibility: This unit is controlled via onboard keypad.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: These 26-inch air conditioners and heat pumps are designed for quick installation in most 16-by-26 wall sleeves. They’re great for new construction as well as replacements, especially where a standard 42-inch PTAC may be too large. For installation flexibility, the unit is designed to be controlled either by its full function onboard control panel or by a wireless remote control. The fresh air control plate allows 23 cfm of outdoor air into room.
Warranty information: One-year parts warranty and five-year warranty on the sealed system and functional parts.
Special installation requirements: This unit breathes completely from the back, so it can be buried in the wall to the full depth of the sleeve.
Contact: Heat Controller/MARS, 517-787-2100; www.marsdelivers.com.
eProduct: 177
Model: VMH—U-1 single-/multi-zone mini-split heat pump
Footprint (in inches): 37 (length) by 16 (width) by 52 (height)
Serviceability features: One master board outdoors, one main board, and one display board indoors make diagnosis and repair simple and quick. Fault codes, including low refrigerant levels, display a comprehensive list of possible issues.
Technical support: Available from 8 a.m. to 5 p.m. Eastern time at 800-678-9888.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; and owner’s manual. Technical support materials are available at www.marsdelivers.com.
Noise-reduction features: Manufacturer did not specify.
IAQ equipment supported: Manufacturer did not specify.
Thermostat compatibility: Requires a special thermostat.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: Support one to four zones with one outdoor unit. These systems provide heat down to minus 22°F with 100 percent capacity at 5°. Available indoor units include highwall, highwall/ceiling, ceiling cassette, floor console, and ducted unit. Outdoor single-zone units range from 9,000 to 24,000 Btu, and multizone outdoor units range from 18,000 to 36,000 Btu. There is a Wi-Fi accessory available for highwall cassettes.
Warranty information: Compressor warranty is seven years from the date of purchase. Parts warranty for the VMH low temperature unit is two years with an additional year when matched with a Mars surge protection device.
Special installation requirements: It is advisable to mount the indoor wall units on an outside wall, but an onboard mini-split condensate pump is offered for situations where mounting on an interior wall is necessary.
Contact: Heat Controller/Mars, 517-780-3222; www.marsdelivers.com.
eProduct: 178
Comfortmaker
Model: CVA9 SoftSound® Deluxe 19 variable-speed air conditioner with SmartSense™ technology
Footprint (in inches): 23 to 35 (length) by 23 to 35 (width) by 32 to 43 (height)
Serviceability features: This unit offers precise system control with remote access, text-based diagnostics, and contractor name/information displayed (when installed as part of a complete Observer® communicating system, including the Observer wall control with Wi-Fi capability).
Technical support: Technical service advisor on staff at local distributors is available with technical assistance and troubleshooting. Technical training available online at www.GoComfortmaker.com and at field schools held at participating distributor locations nationwide.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; and submittal data sheets. Product information posted online at www.GoComfortmaker.com, includes product specification sheets, installation, and operation manuals.
Noise-reduction features: This unit features a soft start and smooth ramp-up to operating speeds. The variable-speed compressor and compact electronically commutated motor (ECM) fan motor operate at quiet (as low as 56 decibels), low speeds most of the time. Cabinet includes isolation compressor grommets and a high-performance compressor sound shield for low noise, balanced airflow, and high efficiency.
IAQ equipment supported: As part of an installed system, the air conditioner is compatible with Comfortmaker IAQ system components: humidifiers, ventilators, UV lamps, and the Comfortmaker germicidal air purifier.
Thermostat compatibility: Compatible with most thermostats. Communicating and self-configuring function only when used with new Comfortmaker Observer communicating wall control (thermostat).
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: When installed as part of a complete Observer communicating system, including the Observer wall control with Wi-Fi capability, the Comfortmaker CVA9 SoftSound® Deluxe 19 provides five-stage variable-speed technology in a compact design with efficiencies up to19 SEER.
Warranty information: Ten-year No Hassle Replacement limited warranty and 10-year parts limited warranty, including compressor and coils, to original purchaser with timely registration. Parts limited warranty period is five-year if not registered within 90 days of installation (see warranty certificate for details and restrictions).
Special installation requirements: None.
Contact: International Comfort Products, 317-847-6930; www.GoComfortmaker.com.
eProduct: 179
Model: N4A7 Performance 17 air conditioner
Footprint (in inches): 31 to 35 (length) by 31 to 35 (width) by 33 to 39 (height)
Serviceability features: This unit features easy-access service valves. External high and low refrigerant service ports. Control panel allows for quicker service access with only two screws. Filter-drier supplied with every unit for easy installation.
Technical support: Technical service advisor on staff at local distributors is available with technical assistance and troubleshooting. Technical training is available online at www.GoComfortmaker.com and at field schools held at participating distributor locations nationwide.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; and submittal data sheets. Product information posted online at www.GoComfortmaker.com includes product specification sheets and installation and operation manuals.
Noise-reduction features: This unit’s top-discharge design minimizes noise and improves airflow. To reduce noise at maximum performance, units are equipped with scroll compressors and isolation compressor grommets.
IAQ equipment supported: As part of an installed system, this air conditioner is compatible with a wide range of IAQ products, including filters, humidifiers, UV lights, and electronic air cleaners (EACs). It also features a factory-installed outdoor air temperature sensor.
Thermostat compatibility: Requires a special thermostat.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: This air conditioner is Energy Star qualified with efficiencies up to 17 SEER/13 EER. The scroll compressor provides reliable two-stage cooling for improved temperature and humidity control, the galvanized steel construction protects unit against extreme weather, and the durable copper tubing and aluminum fin coil and fins that are post-painted help protect the unit and maintain efficiency.
Warranty information: Ten-year parts limited warranty, including compressor and coils, to original purchaser with timely registration. Parts limited warranty period is five-year parts if not registered within 90 days of installation (see warranty certificate for details and restrictions).
Special installation requirements: None.
Contact: International Comfort Products, 317-847-6930; www.GoComfortmaker.com.
eProduct: 180
Daikin Ductless
Model: VISTA™ single- and multi-zone indoor heat pump
Footprint (in inches): 22 (length) by 22 (width) by 10 (height)
Serviceability features: This unit features easy filter and coil cleaning access using the drop-down grille.
Technical support: Available 7 a.m. to 7 p.m., Monday to Friday at 866-432-4546 or contact local distributor.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; and submittal data sheets.
Noise-reduction features: Manufacturer did not specify.
IAQ equipment supported: Fresh air integration is possible with accessory kit.
Thermostat compatibility: Requires a special thermostat.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: This is a low-profile unit, featuring a compact design in either white or a silver and white finish. It can seamlessly fit and integrate in standard 2-by-2 ceiling tiles with a 5/16-inch overhang thickness below tiles. The specially developed small tube heat exchanger, DC fan motor, and optional intelligent floor and presence sensors help to reduce energy consumption. It is also possible to close individual louvers via the wired remote control for personalized comfort.
Warranty information: Twelve-year parts limited warranty, provided online registration is completed within 60 days of installation. Complete warranty details available from local dealer or at www.daikincomfort.com. Online registration is not required in California or Quebec. If product is installed in a commercial application, limited warranty is five years.
Special installation requirements: Manufacturer did not specify.
Contact: Daikin North America LLC, 713-861-2500; www.northamerica-daikin.com.
eProduct: 181
Model: VRV LIFE™ heat pump for residential applications
Footprint (in inches): Outdoor unit: 37 (length) by 13 (width) by 39 to 53 (height)
Serviceability features: With clearance space as little as 4 inches from a wall and compact dimensions, VRV LIFE minimizes space required and improves serviceability space compared to traditional unitary systems.
Technical support: Available 7 a.m. to 7 p.m., Monday to Friday at 866-432-4546 or contact local distributor.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions.
Noise-reduction features: Manufacturer did not specify.
IAQ equipment supported: Manufacturer did not specify.
Thermostat compatibility: Requires a special thermostat.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: This system brings inverter-driven VRV technology to solve residential HVAC challenges. It is precision engineered for flexibility, zoning, low sound, and space saving, with the ability to mix and match 12 different indoor ducted and duct-free models, including a gas furnace. VRV LIFE systems connect up to nine indoor zones to a single system with both heat pump and dual fuel capability. It offers dependable heat pump operation down to minus 4°F and up to 122°.
Warranty information: Ten-year parts limited warranty and 10-year replacement compressor limited warranty. Complete warranty details available from local Daikin manufacturer’s representative or distributor or online at www.daikincomfort.com.
Special installation requirements: Manufacturer did not specify.
Contact: Daikin North America LLC, 713- 861-2500; www.northamerica-daikin.com.
eProduct: 182
Daikin Unitary
Model: DVPEC multi-position variable-speed air handler
Footprint (in inches): 21 (length) by 15 to 18 (width) by 53 to 58 (height)
Serviceability features: The factory-installed electronic expansion valve (EEV) simplifies installation and controls refrigerant flow for efficient cooling. ComfortNet control comparability allows the use of convenient, specially designed LCD thermostats with option for wireless system access, providing setting changes and system monitoring via an internet connection. ComfortNet features include dual fuel, outdoor temperature display, dehumidification, advanced diagnostics, a programmable continuous fan control, and more. Other features include 21-inch depth, recall of six most recent faults, cfm indicator, and toolless filter access.
Technical support: Available 7 a.m. to 7 p.m., Monday to Friday at 866-432-4546 or contact local distributor.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; and submittal data sheets.
Noise-reduction features: The variable-speed electronically commutated motor (ECM) fan motor provides gradual startup and shutdown for unobtrusive operation, and the fully insulated cabinet provides additional sound reduction.
IAQ equipment supported: The variable-speed ECM blower motor provides additional dehumidification control and comfort when combined with the ComfortNet control system. The air handler can be matched with a full line of Clean Comfort branded IAQ products.
Thermostat compatibility: Compatible with most thermostats.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: The air handler is loaded with high-end features, including horizontal or vertical installation, factory-installed electronic expansion valve (EEV), variable-speed ECM blower, all aluminum evaporator coil, less than 2 percent cabinet leakage at 1.0-inch H2O and less than 1.4 percent at 0.5-inch H2O (per ASHRAE standard 193), 3-25kW electric heater kits, Decabromodiphenyl (DecaBDE)-free thermoplastic drain pan with secondary drain, screw-less side and back cabinet with foil-faced insulation for reduced condensation, and toolless filter access.
Warranty information: Standard 12-year parts limited warranty.
Special installation requirements: Manufacturer did not specify.
Contact: Daikin North America LLC, 713-861-2500; www.northamerica-daikin.com.
eProduct: 183
Model: DX20VC inverter split system air conditioner
Footprint (in inches): 35 (length) by 35 (width) by 38 (height)
Serviceability features: This unit features the ComfortNet communications system with CTK04 ComfortNet thermostat for quick and easy setup and installation with low-voltage wiring to the outdoor unit. It continuously monitors system performance and allows remote control of system as an option. The diagnostics constantly monitor the air conditioner system, pinpointing trouble spots for a fast fix. It can store up to six fault codes and displays diagnostic indicator lights. It also features a color-coded terminal strip for non-communication setup, high- and low-pressure switches, and single panel controls access.
Technical support: Available 7 a.m. to 7 p.m., Monday to Friday at 888-593-9988 or contact local distributor.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; and submittal data sheets.
Noise-reduction features: This unit comes with a factory-installed, acoustically engineered, heavy-duty, sound control blanket. Additionally, the electronically commutated motor (ECM) condenser fan motor provides dependable, quiet airflow across the condensing coil.
IAQ equipment supported: The outdoor air conditioner can be matched with a full line of Clean Comfort branded IAQ products, including air filters, UV purifiers, heat recovery ventilators (HRVs) and energy recovery ventilators (ERVs), and humidifiers.
Thermostat compatibility: Requires a special thermostat.
Replacement parts compatibility: Some shared parts and some unique parts. Shares replacement parts with other models.
Additional features: The DX20VC provides the latest Daikin Inside technology for superior air conditioning performance and comfort with an inverter compressor, achieving up to 23 SEER. This unit uses the CTK04 ComfortNet control system, which provides simplified installation, setup, and remote control access for the homeowner.
Warranty information: Standard 12-year unit replacement and 12-year parts limited warranty.
Special installation requirements: Thermal expansion valve (TXV) required.
Contact: Daikin North America LLC, 713-861-2500; www.northamerica-daikin.com.
eProduct: 184
Day & Night
Model: CSA5 Constant Comfort™ 15 split system air conditioner
Footprint (in inches): 31 (length) by 31 (width) by 29 to 35 (height)
Serviceability features: This unit provides communicating, self-configuring operation when utilized with the Observer Communicating Control with Wi-Fi capability. It also features innovative control box design, easy access to service valves, two screws to access control panel, and high- and low-pressure switches.
Technical support: Technical service advisor on staff at local distributors is available with technical assistance and troubleshooting. Technical training is available online at www.GoDayandNight.com and at field schools held at participating distributor locations nationwide.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; and submittal data sheets. Additional product information posted online at www.GoDayandNight.com.
Noise-reduction features: To minimize sound at maximum performance, units are equipped with Copeland Scroll compressors, isolation compressor grommets, and a standard compressor sound blanket.
IAQ equipment supported: As part of an installed system, this air conditioner is compatible with a wide range of IAQ products, including filters, humidifiers, UV lights, and electronic air cleaners (EACs). It also comes equipped with a factory-installed outdoor air temperature sensor.
Thermostat compatibility: Compatible with most thermostats. Communicating and self-configuring function only when used with new Day & Night® Observer communicating wall control (thermostat).
Replacement parts compatibility: Shares replacement parts with other models.
Additional features: This unit achieves efficiency up to 15 SEER; it’s compatible with the Observer Communicating Control with Wi-Fi capability, self-configuring capabilities, and easy-to-read diagnostics; and has an efficient single-stage scroll compressor.
Warranty information: Three-year No Hassle Replacement limited warranty and 10-year parts limited warranty, including compressor and coils, to original purchaser with timely registration. Parts limited warranty period is five-year parts if not registered within 90 days of installation (see warranty certificate for details and restrictions).
Special installation requirements: None.
Contact: International Comfort Products, 317-847-6930; www.GoDayandNight.com.
eProduct: 185
Model: HS024-060 geothermal heat pump
Footprint (in inches): 27 to 33 (length) by 24 to 27 (width) by 22 to 23 (height)
Serviceability features: This geothermal heat pump offers four durable loop systems to choose from for installation flexibility. With multiple access panels and an easy-access control box, all components are easily accessible, and no special controllers are needed.
Technical support: Technical service advisor on staff at local distributors is available with technical assistance and troubleshooting. Technical training is available online at www.GoDayandNight.com and at field schools held at participating distributor locations nationwide.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; and submittal data sheets. Additional product information posted online at www.GoDayandNight.com.
Noise-reduction features: Geothermal units are built for quiet operation with compressor sound blankets, fully-insulated cabinets with closed-cell foam, and double isolation mounted compressors. The two-stage compressor operates on quieter, low speeds most of the time.
IAQ equipment supported: Not applicable.
Thermostat compatibility: Compatible with many three-stage heat, two-stage cooling programmable thermostats.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: This heat pump is Air-Conditioning, Heating, and Refrigeration Institute (AHRI) matched to Day & Night FVM4 fan coils and EAM4 evaporator coils. It offers energy efficiency up to 30.5 EER and coefficient of performance (COP) up to 5.1. It can also provide supplemental water heating. The Unique LoopLink® design software package is available to assist with system installation and ensure optimal performance.
Warranty information: To the original owner, 10-year parts and labor limited warranty upon timely registration (the limited warranty period is 10-year parts and five-year labor if not registered within 90 days of installation). See warranty certificate for details and restrictions.
Special installation requirements: None.
Contact: International Comfort Products, 317-847-6930; www.GoDayandNight.com.
eProduct: 186
Ducane
Model: 4AC16L air conditioner
Footprint (in inches): 24 to 32 (length) by 24 to 32 (width) by 29 to 37 (height)
Serviceability features: This unit was designed with easy access to electrical panels. It’s pre-wired for easy hook-up, and it has corner post and louvered panels for coil protection and easy removal for cleaning.
Technical support: Available at 800-515-3501.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; and submittal data sheets.
Noise-reduction features: This unit features a top discharge that directs hot air and sound away from the living area and shrubbery.
IAQ equipment supported: Manufacturer did not specify.
Thermostat compatibility: Compatible with most thermostats.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: This air conditioner features a high-quality condenser coil with copper tubing and enhanced lanced fin for maximum heat transfer capacity. This unit is ETL and ETLC approved and Air-Conditioning, Heating, and Refrigeration Institute (AHRI) certified. It is factory run tested and features a factory-installed high-pressure switch.
Warranty information: Ten-year limited warranty on compressor, 10-year limited warranty on all parts, and extended warranty available. Warranty provides for a total of 10 years of limited warranty coverage (standard five-year limited parts warranty plus an additional five-year limited extended parts warranty). Must be registered online within 60 days of installation.
Special installation requirements: The unit comes charged for 15 feet of interconnecting tubing. The liquid line drier shipped loose.
Contact: Allied Air Enterprises, 803-738-4138; ducanehvac.com/products/air-conditioners.
eProduct: 187
Model: 4HP15L heat pump
Footprint (in inches): 28 to 32 (length) by 28 to 32 (width) by 37 to 43 (height)
Serviceability features: This unit was designed with easy access to electrical panels, and it’s pre-wired for easy hook-up.
Technical support: Available at 800-515-3501.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; and submittal data sheets.
Noise-reduction features: Quiet Shift technology allows the 4HP15L to enter defrost mode without excessive noise. The top discharge directs hot air and sound away from the living area and features a muffler for quiet operation.
IAQ equipment supported: Manufacturer did not specify.
Thermostat compatibility: Compatible with most thermostats.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: This unit features a high-quality condenser coil with copper tubing and enhanced lanced fin for maximum heat transfer capacity. Additional features include louvered panel coil protection, solid state defrost control, integrated control with LED diagnostics, and a low-pressure switch factory installed for loss of charge protection.
Warranty information: Ten-year limited warranty on compressor, 10-year limited warranty on all parts, and extended warranty available. Warranty provides for a total of 10 years of limited warranty coverage (standard five-year limited parts warranty plus an additional five-year limited extended parts warranty). Must be registered online within 60 days of installation.
Special installation requirements: The bidirectional liquid line filter drier and short cycle protection comes factory installed. The unit is charged for 15 feet of interconnecting tubing.
Contact: Allied Air Enterprises, 803-738-4138; ducanehvac.com/products/heat-pumps.
eProduct: 188
Fraser-Johnston
Model: Reliant™ AL21 air conditioner
Footprint (in inches): 3-ton unit: 40 (height) by 32 (width) by 36 (depth)
Serviceability features: Built-in Charge Right™ monitoring provides a direct readout of overall system conditions, including high and low system pressures and suction and liquid line temperatures while providing system superheat and subcooling. This information is available without ever connecting a manifold gauge set. Simply remove two screws to expose the captive touchscreen display. Charge Right helps ensure the system is optimized for fast maintenance, installation, and service.
Technical support: Available from the distributor that sold the product. Technical information is available on UPGnet, including product-specific self-directed training. Certified contractors can also obtain technical support from 8 a.m. to 5 p.m. Central time, Monday to Friday at 877-874-7378.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; owner’s manual; submittal data sheets; and self-directed online training.
Noise-reduction features: This unit features an innovative sound reduction system that includes an electronically commutated motor (ECM) variable-speed fan motor, swept-wing fan, composite base pan, flat wire grille guard, and a sound compressor sound blanket that reduces sound levels as low as 53 dBA.
IAQ equipment supported: The Wi-Fi-enabled Fraser-Johnston® Reliant Hx touchscreen thermostat and variable-capacity system are designed to work seamlessly with the various optional field-installed and system-matched humidifiers, energy recovery ventilators (ERVs), heat recovery ventilators (HRVs), dehumidifiers, germ-killing UVC light.
Thermostat compatibility: Requires the Wi-Fi-enabled Reliant Hx touchscreen communicating thermostat.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: This unit features variable capacity for more consistent comfort, exclusive Charge Right charge monitoring, Climate Site™ pre-configured operating profiles, SilentDrive sound-reduction technology, and the Wi-Fi-enabled Hx touchscreen thermostat. The Reliant Hx Pro App available on UPGnet allows the supporting contractor to access the unit remotely for diagnostics or monitoring from any smart device.
Warranty information: Limited one-year labor warranty, lifetime compressor, and a 10-year parts limited warranty on registered products.
Special installation requirements: The AL21 outdoor unit must be installed as a complete system. A system includes the AL21 outdoor unit, if using a Fraser-Johnston communicating gas furnace, a CM coil with factory-mounted electronic expansion valve (EEV). If using an air handler, it must be matched with the AVV Reliant constant CFM communicating air handler with factory-mounted EEV. Either system combination must be controlled by the Wi-Fi-enabled Reliant Hx touchscreen thermostat.
Contact: Johnson Controls, 414-344-8594; www.fraserjohnston.com.
eProduct: 189
Frigidaire
Model: ESH1BF split system heat pump
Footprint (in inches): 32 (length) by 32 (width) by 45 (height)
Serviceability features: Removable jacket panels allow easy access to coil for cleaning and routine maintenance. It also has a removable access panel for compressor or pressure switch maintenance, external service valves for easy charging, and removable fan top assembly (without removing wiring).
Technical support: Available from 8 a.m. to 4:30 p.m. Central time, Monday to Friday, at 800-422-4328. Technical literature is available at literature.nortekhvac.com.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; and owner’s manual.
Noise-reduction features: This heat pump has a composite base pan for sound and vibration absorption.
IAQ equipment supported: This unit supports all standard IAQ products, including zoning components, air cleaners, UV lights, and humidity controls.
Thermostat compatibility: Compatible with most thermostats.
Replacement parts compatibility: Some shared parts and some unique parts. Shares replacement parts with other models.
Additional features: This unit has all-aluminum coil technology.
Warranty information: Includes a five-year limited parts warranty and a one-year Quality Pledge to replace the unit if the compressor fails within the first year. If the product is registered within 60 days of purchase, the coverage increases to a 10-year limited parts warranty and a 10-year Quality Pledge. Extended warranties are available through the Contractors’ Preferred Protection Plan.
Special installation requirements: Must be installed with microchannel evaporator coil.
Contact: Nortek Global HVAC, 800-422-4328; www.nortekhvac.com.
eProduct: 190
Model: Q8SF large packaged heat pump
Footprint (in inches): 56 (length) by 48 (width) by 39 or 43 (height)
Serviceability features: All major components are contractor friendly at the perimeter of the panelized unit: compressor, blower assembly, thermal expansion valve (TXV), and electrical. Blower motor operation is a simple, constant high voltage in, and speed is controlled by a fault detecting PCB with selection of eight dipswitches for 16 speeds. The two-stage compressor (mechanically loaded) is controlled by low voltage, as voltage and amperage spikes determine diagnosis. Easy access to TXVs and RV coils for operational confirmation.
Technical support: Available from 8 a.m. to 4:30 p.m. Central time, Monday to Friday, at 800-422-4328. Technical literature is available at literature.nortekhvac.com.
Technical support materials: Wiring diagrams; installation, operation, and maintenance manuals; parts list; troubleshooting guide; specification sheets; startup instructions; and owner’s manual.
Noise-reduction features: The swept-wing fan blade on the condenser fan motor assembly, seamless two-stage switchover, and closed cell blanket surrounding the entire compressor reduces objectionable outdoor noise. The 16-speed blower and fully insulated supply and return sections provide low vibration and noise dampening features on the inside of this packaged product.
IAQ equipment supported: Manufacturer did not specify.
Thermostat compatibility: Compatible with most thermostats.
Replacement parts compatibility: Some shared parts and some unique parts.
Additional features: This unit is built around the Copeland UltraTech II two-stage compressor, which is the heart of the refrigeration system. Great cost savings is achieved with this unit because it runs most of the time in first stage, saving the homeowner money while keeping the home comfortable. The contractor will love the all-aluminum coils, as they are lightweight, require less refrigerant, and no copper transfer tubes means a more durable coil.
Warranty information: Five-year limited parts warranty and one-year Quality Pledge to replace the unit if the compressor fails within the first year. If the product is registered within 60 days of purchase, the coverage increases to a 10-year limited parts warranty and a 10-year Quality Pledge. Extended warranties are available through the Contractors’ Preferred Protection Plan.
Special installation requirements: None.
Contact: Nortek Global HVAC, 800-422-4328; www.nortekhvac.com.
eProduct: 191
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