CRANFORD, N.J. — Joan Cain is a widowed grandmother living on a fixed income. She resides in Waterbury, Connecticut, where she raised her children and now grandchildren, who still live with her as she continues to support them.
Earlier this year, Cain reported to Dave Sousa, an Oil & Service Professionals’ (OESP) member and owner and operator of Naugatuck, Connecticut-based J&A Waterville Oil Service, that her boiler would no longer hold water.
Sousa found a leaking Peerless JOTW that Cain could not afford to replace. The funds were provided courtesy of Oil Heat cares, a not-for-profit foundation that assists needy persons and organizations with the replacement of their oil heating appliance. Funds are raised to purchase heating equipment. OESP chapters, members, and other partners identify those within their neighborhoods who need a temporary helping hand and install the heating equipment at no cost to the homeowner.
Cain is known for being fiercely loyal to her family and friends and has remained a customer of J&A Waterville Oil Service for more than 50 years.
“Joan is someone we should all be inspired by,” Sousa said. “Whenever she asks for help, I am ready, willing, and up to the challenge.
“Because she uses the boiler only for heat, we had a little bit of time to help her out,” Sousa said. “We were able to complete the installation with plenty of time to spare before heating season begins.”
Working with Oil Heat Cares, Sousa and his team donated all the labor, electrical wiring, thermostats, and other items to complete the project.
Publication date: 10/6/2017