ATLANTA — FieldEdge and Ron Smith announced a partnership to provide FieldEdge customers with exclusive content and coaching.

The partnership complements FieldEdge’s focus on building software that improves the operational efficiency of home service contractors with Smith’s expertise in teaching contractors how to leverage those efficiencies.

By aligning with leading industry experts to provide customers with best-in-class training, FieldEdge is addressing a major industry challenge. Implementing field service management software requires service company owners to alter employee behavior and dedicate time to train employees on how to best use the software. FieldEdge is helping ease this burden by partnering with consultants experienced in creating growth by changing habits. 

“If 56 years of owning, coaching, and consulting in this industry has taught me anything, it’s that success is a combination of understanding your customer and having the right tools and training in place,” said Smith. “The FieldEdge team is dedicated to using customer input as a key driver of new features and in development of training programs. It’s clear to me they are focused on the long-term success of their customers, and that is an area I was eager to help out with.”

Smith will be providing exclusive training sessions, webinars, written content, and other training programs on behalf of FieldEdge. The partnership provides home service contractors with a software built to drive operational efficiency and a coach who has built his name on teaching home service contractors how to leverage technology and new approaches to grow their businesses.

“We’re extremely proud to have Ron join our team,” said Marc Freund, head of marketing and industry alliances. “We believe this partnership is a perfect fit for customers that wish to grow and be advised by one of the best minds in HVAC. We’re honored and excited to have one of the industry’s foremost experts serving as a resource to our customers.”

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Publication date: 4/18/2017

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