HOUSTON — One Hour Heating & Air Conditioning® (One Hour), Benjamin Franklin Plumbing® (Benjamin Franklin), and Mister Sparky® Electric, part of the Direct Energy family of brands with independently owned and operated locations throughout North America, have earned their highest rankings to date in Entrepreneur Magazine's 38th Annual "Franchise 500®" list. One Hour and Mister Sparky rank as No. 1 (since 2013 and 2014) in their respective services categories. Benjamin Franklin secures the No. 2 spot for the third consecutive year.
All three brands climbed more than or close to 100 spots from last year's rankings, with One Hour top-ranked at number 30 on the list of 500 franchises.
"The proven business-building systems and processes of our home services brands enable franchisees to dramatically increase their profits and expand their business," said Mark Baker, president of franchise, Direct Energy. "Continuing to solidify our spot in Entrepreneur's rankings is a testament to the hard-work and dedication of our franchise owners to deliver exceptional customer service."
The Direct Energy family of brands prides itself on its commitment to customer service with repair services available 24 hours a day, 7 days a week, and a 100 percent satisfaction guarantee. Along with its on-time guarantee, all services are backed by skilled professionals trained and experienced to exceed customer expectations and needs. All technicians go through a drug screening and background check to ensure customers receive quality service from a professional they can trust.
Entrepreneur Magazine compiles its list based on companies' financial strength and stability, and growth rate and size of the franchise system. Other considerations include the number of years in business, length of time franchising, startup costs, percentage of terminations, and whether the company provided financing. This data is reviewed by an independent auditor for evaluation, ensuring no franchisor has the ability to gain an unfair advantage.
For more information, visit www.directenergy.com.
Publication date: 1/24/2017