TORONTO — A new finance program for residential customers making it faster and easier to finance home comfort products like furnaces and air conditioners was launched by Enercare Inc.

The finance plan provides customers with an efficient and user-friendly program that allows them to deal directly with Enercare for the financing of their equipment purchase. Every Enercare consultant in the field is equipped with a tablet and app that enables quick on-site credit approvals and enrollment in the plan. This eliminates delays in the purchase and installation of HVAC products while waiting for credit approvals.

“Enercare is committed to providing our customers with products and services that make it easy for them to manage their home services equipment,” said John Macdonald, president and CEO of Enercare. “Launching the new Enercare Finance Plan helps us leverage digital and mobile technology to better facilitate an easy and smooth transaction with our customers.”

The finance plan features an automated credit approval process, real-time quote comparisons based on financing options or amounts, and up to 180-month terms. Features of the plan also include deferral options for up to 12 months and a completely open contract allowing customers to prepay or pay their remaining balance in full at any time without penalty.

“We continue to transform the customer experience in the home services industry through the introduction of digital platforms like the industry-first Enercare mobile app and our new in-house finance plan,” said Macdonald. “As customers become increasingly connected to us through their mobile devices and other digital channels, we are positioned well to deliver on our connected home strategy that will further establish Enercare as the leading home comfort and home services brand in North America.”

As one of North America’s largest home and commercial services and energy solutions companies with approximately 3,800 employees under its brands, Enercare is a leading provider of air conditioners and other HVAC rental products, furnaces, plumbing services, protection plans, water heaters, water treatment, and related services. With operations in Canada and the United States, Enercare serves approximately 1.6 million customers annually.

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Publication date: 12/6/2016

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