LAWRENCEVILLE, Ga. — Encompass Supply Chain Solutions Inc. announced it has begun renovations to its 150,000-square-foot headquarters in Georgia to build a state-of-the-art training facility to assist major HVAC and appliance manufacturers in providing comprehensive training to field service technicians.

The new training facility, located within Encompass’ main distribution center just north of Atlanta, will initially accommodate approximately 30 participants. The company recently reconfigured its warehouse to improve operational efficiency and capacity to support its expanding business model. As part of this project, space was carved out specifically to enable Encompass to host on-site training sessions geared toward the major appliance and HVAC industry beginning in June 2016.

“As one of the largest parts distributors and 4PL providers in the U.S., Encompass is very excited to strengthen our partnership with appliance and HVAC manufacturers and servicers by offering this value-added service,” said Robert Coolidge, Encompass president and CEO. “We envision providing free instructional seminars that will run the gamut from standard technical training to more business-related topics such as enhancing customer service and dispatching. Manufacturers may use our facilities for many different purposes, including recruitment efforts to expand existing networks — we are open to ideas and flexible to meet any needs the appliance and HVAC industry may have.”

Encompass supplies replacement parts for a number of leading appliance and HVAC brands. It also supports verticals such as consumer electronics. Coolidge said he expects training will eventually comprise any and all topics relevant to these industries. Video will be taken during training sessions and posted online for the benefit of servicers unable to attend in person.

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Publication date: 5/4/2016

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