FOUNTAIN VALLEY, Calif. — Noritz America has announced the release of its Online Residential Level 1 (R1) tankless water heater training for plumbing and HVAC contractors. The company said the Noritz University course will supplement personal training by Noritz sales personnel, allowing contractors who are unable to attend in-person sessions the ability to gain tankless knowledge quickly and easily.

“The training is useful for contractors of all levels of experience, because we continue to develop and improve our technology,” said Jason Fleming, marketing manager for Noritz America. “Now there’s a new way to get the right information quickly and efficiently without always having to travel to a Noritz facility or a distributor location.”

The Noritz website will host the training slides, which also furnish information on a shortcut to training signup, available courses, as well as the benefits of participating in the company’s PROCard rebate program. A checkpoint quiz at the end of the module allows contractors to complete their education courses in order to be listed in the “Find an Installer” section of the website.

The 45 training slides in the new R1 program take approximately an hour to complete, according to Fleming. Topics include:

Product Line

• What is a Tankless Water Heater?

• Residential Condensing and Non-Condensing Product Lines

• Large Residential/Commercial Product Line


• Sizing

• Gas

• Combustion Air

• PVC Considerations

• Direct and Standard Venting, Vent Termination Clearances

• Circuit Board Dipswitches

• Special Applications


• Water Treatment

• Descale Procedure

Noritz intends to expand its instruction on these tankless topics in future courses.

For more information, visit

Publication date: 5/19/2014

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