NORWALK, Conn. — HomeServe USA, a leading provider of home emergency repair service plans, announced that it has reached the 1.5 million-customer milestone. Serving customers in North America since 2003, HomeServe provides protection to homeowners from the expense of HVAC, plumbing, and other home emergency repairs.

HomeServe said it offers affordable service plans that provide customers with financial protection against the costs of emergency home repairs, access to a best-in-class network of local, licensed, and insured contractors, and a 24-hour emergency repair hotline with priority repair status.

“As a contractor, I’ve seen many home emergencies and I understand the importance of responding quickly before a minor emergency becomes a major one,” said Doug Lanzo from D. Lanzo Plumbing and Sewer of Hackensack, N.J. “Working with HomeServe makes the entire repair process so efficient and seamless that I have encouraged many of our customers to join the HomeServe family. HomeServe keeps the customer happy by getting us on the job almost immediately, and we are happy because HomeServe covers our expenses.”

In addition to offering service plans directly to homeowners under the HomeServe or its wholly-owned subsidiary, Home Emergency Insurance Solutions (HEIS), names, HomeServe also partners with more than 35 of the nation’s leading utilities and municipalities to offer plans to their customers.

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Publication date: 2/3/2014

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