The next-generation Work Management solution is a cloud-based software that enhances the productivity of mobile workforces through intelligent scheduling tools and state-of-the-art performance analytics. The latest version of the software has enhanced analytics and dispatch and task management capabilities. It is part of an integrated suite of field service management solutions that also includes fleet management and driver safety. The software is available in two packages. The Performance Insight package includes performance management analytics, a suite of dashboards and reports that show key metrics including quality of service, efficiency, and utilization of workers to deliver in-depth analysis and easily identifiable key trends and areas for improvement. The Performance Optimize package includes performance management analytics coupled with scheduling and optimization — a dynamic set of tools to plan, monitor, and manage the execution of the workday in real time to fully utilize the workforce.
Trimble Navigation Ltd., Field Service Management Division