The winners demonstrated excellent customer service and detailed product knowledge throughout 2012 within its particular service region.
Atlas Plumbing, Dallas, won in the Western region; Aqua Care Services Inc., Oconomowoc, Wis., Midwest region; P.U.L.S.E. Plumbing and Heating Services, West Berlin, N.J., Northeast region; A&B Plumbing & Heating, Park Hills, Mo., South Central region; Reno Power, Sarasota, Fla., Southeast region; and Direct Air, Woodbridge, Ontario, Canada, Canadian region.
“We stake our reputation on outstanding customer support and this year’s ASP winners played an integral role in this effort,” said David Harrington, vice president of customer care, Rinnai. “We commend our award recipients’ continual drive to provide customers with the best experience possible.”
Rinnai’s ASP of the Year awards are presented at local dinner receptions held in each recipient’s honor. Attendees include the company’s service technicians, principals, and office staff that contribute to its customer-service success.
Publication date: 9/2/2013