Built on the Salesforce platform, a leading cloud platform for social and mobile business apps, ClickWorkforce is currently available on the AppExchange at www.appexchange.com.
ClickWorkforce is designed to create a real-time service business. Key features include:
• Easy creation and management of work orders, tasks, and assets.
• Optimized task scheduling and appointment booking using ClickSoftware’s optimization engine.
• Street level routing and map view for accurate scheduling.
• Self-service appointment booking portal and notifications for end-users.
• Advanced mobile platform to support any mobile app needs of the service organization for any role.
• Device-agnostic mobile solution for real-time updates from the field, including support for offline work mode.
• Real-time Salesforce Chatter feeds in work order management, scheduling, and mobile components.
• Service operations reports for enhanced visibility and control.
For more information, visit www.clicksoftware.com.
Publication date: 8/12/2013