“We wanted to give our customers a website that was easy to use,” said Jeff Wilson, Koldwave national sales manager. “We knew that end users and contractors wanted easy access to product literature and support. We also wanted to make it painless for new prospects to see product specifications so they could make quick comparisons while researching.”
The new website was developed to make it easy to navigate for products, applications, distributors, and tech support. Koldwave also includes a page dedicated to informing visitors with the latest news in regards to Koldwave, Mestek, and other relevant industry news.
A new toll free number is also available to customers, in an effort to eliminate time spent searching on the website for the proper person to contact. A single phone number will direct all calls to the appropriate department including sales, parts, technical service, and warranty. A “frequently asked questions” page was added so customers can learn more about portable air conditioners and the differences between water-cooled and air-cooled units.
Koldwave, part of the Mestek family of companies, manufactures industrial and commercial portable air conditioners to address the full spectrum of temporary, spot, and emergency HVAC cooling applications. For more information, visit www.koldwave.com.
Publication date: 6/17/2013