ANN ARBOR, Mich. - Servant Systems, a franchise software development specialist, has developed a new analytical web-based application for the Aire Serv® Heating and Air Conditioning franchise network.

Servant Systems developed Aire Serv’s Site Analysis Report which is accessible by Aire Serv franchisees at more than 180 locations in the United States and Canada as well as by home office staff. The web application helps franchisees and home office franchise consultants work together to analyze each franchise’s operations to support continuous improvement. It was developed in Microsoft’s ASP.NET web development platform and the MySQL database system.

Servant Systems is a custom software solutions provider to franchisors and a Microsoft Certified Partner (both since 1992). Servant Systems develops franchise management tools, sales reporting applications, and other software systems to help franchisees and franchisors improve operational efficiency, marketing performance, and profitability. Don DeSmith of Servant Systems is a member of the International Franchise Association’s Information Technology Committee.

Aire Serv is a subsidiary of The Dwyer Group ( ranked Aire Serv as the No. 1 HVAC franchise for 2009. Based in Waco, Texas, The Dwyer Group® is a holding company of six specialty franchise companies - Aire Serv, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor in the UK), Glass Doctor® and Rainbow International®. The Dwyer Group provides services to more than 900 franchises in the United States and Canada. Its international master licensees operate more than 300 franchise locations in seven other countries.

For more information on Servant Systems, visit

Publication date:01/10/2011