Online-Access Inc.: Customer Reminder, Sales E-mail System
Two new features have been integrated with the PagePilot Web generation system: Home Maintenance Reminders and E-Commerce, an optional upgrade using the popular PayPal online payment system. The two features can be used separately or together. Used together, they offer contractors a proactive system for engaging and selling products to their customers, says the company. Home Maintenance Reminders releases e-mails on a schedule recommended by the technician servicing a customer’s equipment. The reminder includes specific maintenance needed and any required replacement products. If the contractor uses the E-Commerce option, e-mails can include a link for customers to purchase the product from the contractor and have it shipped to them. Changeable marketing messages can also be tagged to all reminders. The E-Commerce feature includes a menu of common replacement products so contractors can select and price products for their store.
Online-Access Inc., 2650 Oak St., Port Huron, MI 48060; 810-985-6603; 810-966-4766 (fax); www.online-access.com