INDIANAPOLIS - Bryant Heating & Cooling Systems announced Coscia Communications, a customer service consultancy that assists HVAC companies in achieving business growth and world-class service status, as its newest Bryant Select Vendor for 2008.

Steve Coscia, president of Coscia Communications and author of the HVAC Customer Service Handbook, speaks at conferences worldwide and has published multiple articles in trade publications.

Bryant Select dealers can now receive price discounts on Coscia Communications’ educational resources.

“Steve Coscia’s strategies and insight are exactly what the HVAC industry needs,” said Ted Wright, division manager, Project Heating & Cooling Co. in Louisville, Ky. “His energy and enthusiasm for customer service are contagious.”

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Publication date:12/03/2007