INDIANAPOLIS - All members of ICOR International Inc.’s technical support staff, known as the Tech-2-Tech team, are now North American Technician Excellence (NATE) certified. ICOR’s support services include conducting dozens of onsite NATE-recognized training programs with continuing education units towards recertification throughout North America each year. Along with a long line of industry credentials, ICOR’s technical support members are seasoned veterans with over 100 years of combined HVACR field experience.

“We field numerous calls each day from refrigerant users all across North America who are inquiring about our new alternatives, or just looking for a good sounding board for their questions and concerns,” said Jim Terry, manager of engineering services. “The regulatory mandated changes taking place in our industry leave the end users and equipment owners scrambling to stay ahead of the curve.”

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Publication date:05/21/2007