SAM Pro Enterprise version 7.0 is the latest update to an accounting and service management software suite. The Escalation Manager technology automates the service workflow process, using predefined “escalation profiles” that enable the system to automatically e-mail, fax, or page a manager if a work order falls out of spec. If, for example, an e-mail is scheduled to be sent the day before a deadline arrives when the firm is closed, the software recognizes the days contractors and service providers are closed and adjusts automatically. It has a fully integrated accounting package that includes a multiunion and multistate payroll. Version 7.0 offers payroll support for Canadian firms, increased security features to enable executive payroll, and better support for employees with recurring wages. To comply with changing state and local requirements regarding workers’ compensation, the software supports the ability to specify the employee contribution on a workers’ compensation record.
Data-Basics Inc., 9450 Midwest Ave., Cleveland, OH 44125; 216-663-5600; 216-663-5454 (fax); www.databasics.com