Opinions Blog
Editorials from The NEWS editors.

Bet on the Next Big HVAC Product

By Kyle Gargaro
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Based on our economic situation and the tough business world it might be a long shot for a company to last 10 years or 10 months. Sure, you might be at the top of your game and market this year, but where will you be in five, 10, or 40 years? 

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Letters From Our Readers: May 6, 2013

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Contractors discuss the regional standards lawsuit and comment on how business is going so far this year.

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What Our Kids Could Teach Washington

By Jen Anesi
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It seems like Congress can’t agree on much these days — at least not in any timely fashion. And definitely not without a lot of whining, name calling, finger pointing, and foot stomping.

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Podcasts: April 29, 2013

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Listeners will learn a little bit more about ductless air conditioning systems from a man who has been involved in selling them for more than 20 years, Mike Haines. 

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How to Effectively Contact Customers

By Butch Welsch
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AchieveGlobal then analyzed the interview transcripts to determine what competencies create exceptional experiences for customers. By studying their findings, we can develop a list of recommendations for our customer service employees, which, hopefully, will make them top customer contact employees.

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Podcasts: April 22, 2013

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Listeners will be introduced to Greenheck’s new Housed Plenum Fan Array (HPA) offering. You’ll hear about the performance and service benefits of incorporating multiple small fans versus one single large fan into new and/or retrofit air-handling applications. 

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Awaiting the Natural Refrigerant Revolution

By Peter Powell
Inroads regarding natural refrigerants have been reported — and will continue to be reported — in The NEWS. I recently returned from the International Institute of Ammonia Refrigeration (IIAR) Conference in Colorado Springs where ‘natural’ was — naturally — the topic.

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Podcasts: April 15, 2013

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In this podcast, Joe Crisara, HVAC, plumbing, and electrical service contractor “sales coach” with contractorselling.com, shares HVAC-specific marketing and sales tips designed to help contractors succeed in today’s business environment. 

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Giving Credit Back to the Teachers

By Herb Woerpel
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We all have at least one teacher who influenced us. What about you? With your support, this instructor — who helped transform you into the HVACR workhorse you are today — can gain the recognition he or she deserves. The NEWS’ Best Instructor and Trainer contests, sponsored by hilmor, are now accepting nominations.

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Survey Says ...

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March Online Poll: With the R-22 phaseout ramping up, do you believe there will be an adequate supply this year for service requirements?

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