Angela D. Harris

Angela Harris is Associate Editor. Email her at angelaharris@achrnews.com.

ARTICLES

Ductless Market Will Continue to Grow

Manufacturers Weigh In on Future of Ductless
April 29, 2013

Once considered an overseas staple and domestic add-on, ductless HVAC equipment is now pushing the limits of the add-on market and spilling into contractors’ businesses as a primary system option.


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Contractors Embrace Growing Ductless Market

April 29, 2013

Many contractors agree that ductless equipment is bound to increase in popularity. Those that are installing mini-splits are utilizing the option as a way to boost their bottom lines and provide the customer with yet another comfort solution.


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Distributors Teaching Ductless Advantage

Companies Find Success in Selling, Supporting Ductless Technology
April 29, 2013

Ductless distributors, from Hawaii to the mainland, are finding value in supplying and supporting ductless equipment. 


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Outsourcing Invoices Saves Distributor Money

April 15, 2013
Many consider good customer service to be a key success principle for HVACR distributors. Customer service, however, isn’t found only in a kind attitude and a free coffee. Often it can be found in innovative solutions for daily undertakings.


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Hydronics Trends: Whole-System Comfort

March 4, 2013

The application of wet heat technology has expanded over the years and new technologies that improve control and efficiencies are pushing this industry sector further ahead. 


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Process Improvements Influence Bottom Line

February 11, 2013

Moving product from manufacturer to contractor simplifies the definition of wholesale distribution. What it doesn’t account for are the multiple processes that distributors employ to effectively accomplish product movement and customer satisfaction; all while endeavoring to make a profit.


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Shooting Online Video for Beginners

A Simple Guide for Turning Contractors into Videographers
February 4, 2013

The evolution of communication has brought the HVACR industry to the doorstep of video production. For some, this is a welcome step, but for others the thought of producing effective videos inspires a cold sweat.


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Technician Promoted through Hard Work

January 28, 2013

When Pete Smith started working for Current Mechanical he had no idea that one day he would become vice president of service. Smith, who started as an entry-level technician, now holds complete responsibility of the company’s service group.


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Dallas Contractor Breathes Life Into Dying Business

January 28, 2013

In the past several years, Kahn Mechanical has taken on more public work and worship facilities — two areas Ann Kahn noted they wouldn’t have even considered in the company’s early history, but has since acknowledged that both were well worth the effort.


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Customer Service and Family Are King

Contractor Transforms Career, Business
January 28, 2013

Mike Cottle sets a high standard of business at Cole Services in Garden Grove, Calif. His dedication to the trades began right after high school, when he entered trade school to be a plumber. Over the course of the next 13 years, Cottle spent his time honing his skills, learning HVAC, and working for local service-and-repair companies.


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Image Galleries

2013 ACCA Conference & IE3 Expo

Photos from the 2013 ACCA Conference & IE3 Expo in Orlando, Fla.

Podcasts

Selling Zoning is Easier Than You Might Think

This overview of the benefits of zoning includes tips for selling to consumers and businesses. Tom Jackson discusses options for new construction and retrofit, as well as some ways a residential contractor can get into the light commercial business with zoning products. Speaker: Tom Jackson, CEO, Jackson Systems
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