I know most contracting business qualify as small, and I speak from experience when I say that small contractors can easily differentiate themselves by empowering their people to perform random acts of kindness to benefit their customers or potential customers.
In our effort to protect our resources, my question is this: Are we just pretending to be green? Because, truth be told, if being green affected the average American’s bank account on a large scale, I believe fewer people would participate.
As the home service industry continues to grow, HVAC companies have to find ways to distinguish themselves from their competitors. One way they can do so is by adding new trade lines, such as plumbing, to their services.
Managing employees is tough. Sometimes it feels like it would be easier to herd feral cats, right? Sure, that’s not always the case, but there are probably days when it feels like your employees require way more work to manage than they actually produce.
Even contractors who are diligent about training their teams often overlook their own personal training needs. Make sure you look for personal training opportunities to become a better business person, manager, and leader. Shore up your areas of weakness, whether it’s marketing or finance.
I have been an active member of the Better Business Bureau (BBB) here in St. Louis for more than 30 years. Through that time, I have learned some interesting things I’d like to share, which I believe will be worthwhile to contractors.