Contractors and service technicians who work in restaurant refrigeration need to understand something: As valuable as their services are, they are — in the mindset of restaurant decision makers — only one part of a complex and often confusing equation.

Valerie Briggs, director of marketing and business development for North American Technician Excellence (NATE) discusses what’s new with the organization and explains why NATE testing and certification is so vital to the HVACR industry. 

I tend to pull for the little guy. And if you get that little guy fighting the government, well I am as excited as Lindsay Lohan at an open bar. However, eventually Dr. Drew needs to step in and put an end to the madness.

Some HVAC contractors have introduced leasing programs for consumers. Do you think this is a viable option?

The more I speak with HVAC industry leaders at conferences and expos, the more I see how problematic the I-have-to-attend-a-four-year-college-to-be-successful mentality is for young learners and our industry. 

Cade Clark gives a brief overview of the latest version of the Shaheen-Portman bill, discusses what AHRI thinks of the energy-efficiency legislation, and shares how it will impact the HVACR industry.

As a business owner, the process of separating this sour grape from the rest of the team may prove to be the difference between a budding workforce and a clan of complainers that’s rotten to the core.

Readers discuss the Department of Energy's decision to not enforce its regional standards for nonweatherized furnaces.

We all benefit from a little help sometimes, especially from those that are operating on the ground level. Help comes in many forms, and can be especially beneficial when it’s close to home.

Tom Jackson, CEO of Jackson Systems, discusses the ease of zoning installations, how to properly sell the equipment, and the many benefits that zoning affords.