Articles by Angela D. Harris

Making a Case for Mobile Technology

Consultant Discusses Why Distributors Should Consider MEAP
What could help distributors raise the bar on customer service and satisfaction? Information about the inner workings of their companies as well as having a transparent, real-time view into their processes could help, but how does a distributor achieve these things?  


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Distributors Navigate Business Change

Contractors Discuss Their Distributor Relationships
HVAC contractors and distributors have a special business relationship. As with any relationship, external circumstances have changed some of the relationship dynamics. What is it that contractors are looking for from their distributors and how are the distributors responding?


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Social Media Policies Protect Contractors, Brand

Finding a Balance Between Communication and Policy
With the growing acceptance of social media in business, many of the social debates have shifted from if an HVAC contractor should employ social media to how to govern its use. Enter social media policies. These policies can help protect contractors and their companies from libelous or malevolent online conduct from employees.


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2015 ACCA Conference

Images from the 2015 ACCA Conference in Grapevine, Texas. Posted on April 8, 2015.

Podcasts

NEWSMakers: Mark Crockett
Mark Crockett vice president, Crockett Facilities Services, explains the importance of technician training, the value of being a top minority-owned company in the U.S., current projects the company is managing, and much more. Posted on April 24.
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ACHRNEWS

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2015 May 4

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Legislation and Regulation

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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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