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Home » Multimedia » Image Galleries » 2019 ACCA Service Managers Forum

2019 ACCA Service Managers Forum

The 2019 ACCA Service Managers Forum took place on November 7-8 in Dayton, Ohio. Posted: December 3, 2019.

ACCA President and CEO Barton James presents 2019 Service Manager of the Year Craig Sabol
Chris Crew, coaching and development director for The Blue Collar Success Group
Steve Coscia, of Coscia Communications Inc.
Ben Kelley of CroppMetcalfe in Fairfax, Virginia
Attendees at the ACCA Service Managers forum
Managing Editor Maria Taylor moderates a panel of tech experts
Exhibitors at the ACCA Service Managers forum
Bill Vervaeke of Walton & Company
Author Eddie Yoon
The Pledge to America's Workers
ACCA President and CEO Barton James presents 2019 Service Manager of the Year Craig Sabol

ACCA President and CEO Barton James presents 2019 Service Manager of the Year Craig Sabol

HONOREE: ACCA President and CEO Barton James presents 2019 Service Manager of the Year Craig Sabol with an American flag that was flown over the United States Capitol Building on National HVAC Technician Day June 22.

Chris Crew, coaching and development director for The Blue Collar Success Group

Chris Crew, coaching and development director for The Blue Collar Success Group

CHANGE TO SUCCEED: Chris Crew, coaching and development director for The Blue Collar Success Group, shares how better communication led him from having more W-2s than employees to five locations with 62 service trucks.

Steve Coscia, of Coscia Communications Inc.

Steve Coscia, of Coscia Communications Inc.

THE LAW OF ATTRITION: Steve Coscia, of Coscia Communications Inc., tells attendees during lunch that failing to more forward means they are falling behind.

Ben Kelley of CroppMetcalfe in Fairfax, Virginia

Ben Kelley of CroppMetcalfe in Fairfax, Virginia

TREAT THEM WELL: Ben Kelley of CroppMetcalfe in Fairfax, Virginia, shares how his firm attracts and keeps the best employees.

Attendees at the ACCA Service Managers forum

Attendees at the ACCA Service Managers forum

GROWING KNOWLEDGE: Attendees at the ACCA Service Managers forum gain valuable insight into how to improve operations at their firms.

Managing Editor Maria Taylor moderates a panel of tech experts

Managing Editor Maria Taylor moderates a panel of tech experts

MAKING SOFTWARE EASY: ACHR NEWS Managing Editor Maria Taylor moderates a panel of tech experts as they discuss how to ensure software makes life easier for HVAC contractors.

Exhibitors at the ACCA Service Managers forum

Exhibitors at the ACCA Service Managers forum

HERE TO HELP: Exhibitors at the ACCA Service Managers forum share ways their products and services can solve problems for HVAC contractors.

Bill Vervaeke of Walton & Company

Bill Vervaeke of Walton & Company

RECLAIMING: Bill Vervaeke of Walton & Company explains the right way to recover refrigerant. Vervaeke focused on how to save time while staying within the law.

Author Eddie Yoon

Author Eddie Yoon

THE BEST CUSTOMERS: Author Eddie Yoon speaks about the need to attract consumers who go beyond loyalty. These “super consumers” are fervent about the products they buy.

The Pledge to America's Workers

The Pledge to America’s Workers

TAKING THE PLEDGE: Attendees at the ACCA service managers forum had the opportunity to re-enact the signing of the Pledge to America’s Workers, an act designed to stimulate apprentice programs in the United States.

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