LG plans to increase U.S. manufacturing capability and training opportunities and invest $8 billion in research and design and other programs that will boost its competitiveness in an HVAC market that’s moving toward electric equipment.
The AI features in communications software, such as voice-to-text and message-flagging, have made for faster, easier customer-contractor communications that are also more personalized and have less room for misunderstanding.
Prokeep announced the recent appointment of board member, Scott Wolfe Jr., in addition to new Vice President of Product, Bryan Hjelm, and Vice President of Sales, Derek Halpern.
HVAC customer service is crucial to any business, as first impressions and lasting memories can help your company succeed. Here are three steps for improving your HVAC customer service.
Effective communication is key to the success of any business, and HVAC business owners and employees are no exception. One of the best tools for improving on-the-job communication is two-way radios.
I don't know how to describe a great leader, but I certainly know one when I see one. Let me offer several things to look for in a great leader as well as how to spot someone who is not.
By using a dedicated number for texting that remains the same over time, avoids the use of employees’ personal phones, and enables two-way communication, companies can generate brand loyalty and better serve their customers.