What's Wrong With A Little Self-Interest?
They may not be chasing people away from the industry deliberately, but many techs are doing it by default - and you just may be their unwitting accomplice.
Anyone in the job market, who personally knows a service tech, also knows that this is a dangerous and physically demanding field that, some could argue, consistently overworks, underpays, and underappreciates its primary breadwinners. Why would anyone want to voluntarily subject themselves to that?
It's a known fact that this industry needs more techs. At the same time, in my humble opinion, techs need more money, more status, more respect, and more time off in order for them to start recommending this field to their children, friends, and others.
You can blame the service technician shortage on today's kids who may not be so willing to work long, hard hours for relatively little pay, compared to other professions available in today's job market. And, you can get mad at me for saying something about it. However, neither of those tactics will do one bit of good in resolving the situation.
What Not To Do
Let's face it: Success is a result of your thought processes. (Then again, so is failure.) The following are some suggestions to help correct thought processes I believe are hazardous to your financial health.And here's a news flash: A service technician is a sales position.
Yes, sales skills can be used for evil purposes; but remember, so can science, the military, the media, and just about everything else.
Do you think doctors, dentists, police offers, teachers, and even ministers are devoid of self-interest? They're all trying to make a living helping others (as you are), and are "selling" in every interaction they have with us.
What's wrong with that? My answer is: nothing.
Wanting to make money is not unethical. Of course, you're going to earn in ethically, right?
In essence, they made enough money to stay in business and continue to set a higher standard for the rest of the industry.
Guest columnist Charlie Greer is the creator of "Tec Daddy's Service Technician Survival School on DVD" and can be reached at 800-963-4822 or charlie@hvacprofitboosters.com.
Publication date: 02/09/2004
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