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Patricia Bonacorda is the president of Spartan Plumbing, Heating & Air Conditioning, a woman-owned and managed company. Spartan Plumbing has been serving the Washington, D.C., area for half a century. Visit the Spartan website to learn more about its services.
There’s more to running a successful HVAC company than knowing how to repair, install, and maintain heating and cooling equipment. Even if you employ the most talented technicians you can find, failing to make customer service a top priority will hold you back.