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Home » Authors » Jim Johnson

Articles by Jim Johnson

Troubleshooting Challenge: A Condensing Unit Problem

Jim Johnson
May 10, 2010
This time around our problem centers on a split-system air conditioner. The condensing unit is 240-volt, single-phase, and the indoor air handler (which our customer is able to tell us is “blowing warm air”) consists of a standard gas furnace and an A-coil housed above the furnace plenum.
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Troubleshooting Challenge: A Refrigeration System With a History of Compressor Failure

Jim Johnson
March 8, 2010
Your troubleshooting situation this time around relates to a walk-in refrigeration system in a busy restaurant that has experienced a compressor failure… specifically a mechanical failure. And it’s not the first time.
Read More

Troubleshooting Challenge: A Modular A/C Unit That's Not Cooling

Jim Johnson
January 4, 2010
In this month’s troubleshooting situation we’re taking you to a modular classroom with a heating/cooling unit that employs resistance-type elements for the heating mode, and a direct expansion system for cooling. The complaint is that there is “very little cooling” being accomplished.
Read More

Troubleshooting Challenge: A Furnace That's Not Heating the Whole House

Jim Johnson
November 9, 2009
In this troubleshooting situation, we have a customer who is complaining about one of the bedrooms in their home, specifically that the gas furnace doesn’t warm the room properly. When you arrive, you find that the bedroom in question is the furthest from the furnace, and that the duct system is an extended plenum system.
Read More

Troubleshooting Challenge: A Soda Vending Machine That's Not Performing Properly ... Sometimes

Jim Johnson
September 7, 2009
This month’s problem piece of equipment is a soda vending machine. The complaint from the customer, who has positioned the unit outside their small motel, is that while the soda seems to be properly cooled during the middle of the day, there are times when the product is warmer than desired.
Read More

Troubleshooting Challenge: A Reach-In Refrigerator That's Not Keeping Food Cool

Jim Johnson
July 6, 2009
In this issue’s troubleshooting situation, the problem unit we’re facing is a reach-in refrigerator in a restaurant and the customer’s description of the problem is that they discovered spoiled food in the cabinet when they arrived early in the morning prior to opening.
Read More

Troubleshooting Challenge: A Comfort Cooling System That's Not Gettin' Down

Jim Johnson
May 4, 2009
This time around we have a customer who has called to say that it’s warmer than it should be in their home. When you arrive you find a nine-year-old package unit, and you determine in a short time that, electrically, everything is as it should be, which means that what you have is a unit that is running, but is not cooling enough.
Read More

Troubleshooting Challenge: A Gas Furnace That's Heating Intermittently

Jim Johnson
March 9, 2009
After your evaluation of the equipment, you’re leaning toward the diagnosis that the motor is failing and you double-check two things. Your troubleshooting question: Which component was replaced, eliminating the intermittent equipment operation failures?
Read More

Troubleshooting Challenge: An Uncomfortable Customer

Jim Johnson
January 5, 2009
This month’s troubleshooting situation centers around a very recently installed heating and cooling system, and a customer who has called to complain that certain rooms in the house “just don’t seem to be getting enough air.”
Read More

Troubleshooting Challenge: A Furnace With a Flashing Fault Code

Jim Johnson
November 3, 2008
In this month’s troubleshooting situation, we find ourselves dealing with a condensing furnace, and the customer has called to say that “there’s no heat at all.” It’s a relatively small unit, rated at only 40,000 Btu, but it is equipped with an LED readout system that flashes a fault code in the event of a breakdown.
Read More
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