Jim Baston is president of Baston, Barnett & Associates Inc., a management consulting and training firm. For more information, visit www.bbaconsulting.ca.

Leveraging Techs' Customer Relationships

Jim Baston

March 5, 2007

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This article discusses the four key hurdles that directly and negatively impact the service technicians’ effectiveness in selling more services to customers and what can be done about them to ensure success.

On Demand Refrigerant Safety Classes A2L and A3 have a very low GWP, making them a strong, long-term solution for many HVACR applications. However, these refrigerants are classified as mildly flammable and highly flammable respectively. This flammability class raises safety and compliance concerns. This webinar will help you understand these classes, along with the opportunities these refrigerants can offer.

As the HVAC market continues to expand and Variable Refrigerant Flow (VRF) technologies continue to evolve, the demand for contractors with VRF expertise will only grow. This presentation provides thorough insight into the requirements, advantages and opportunities associated with specifying VRF systems and addresses the common misconceptions contractors may encounter in the field.

ACHRNEWS

2019 September 9

In this issue of The NEWS, we present the Residential Heating Showcase, featuring the latest heating equipment to hit residential HVAC. We also discuss developments in the tools and test instruments market.

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