With energy bills rising, predictive maintenance of HVAC systems also offers a great potential for significant reduction in energy costs.
Globally, service is Trane's fastest growing business representing more than 10 percent of the company's sales. Additionally, Trane operates 178 parts centers in the Americas. Trane can provide advice and tips on developing the right maintenance strategy.
These centers offer a full line of Trane OEM/proprietary parts in addition to wholesale/generic products and catalogs from over 105 industry-leading manufacturers, many of which are sold under Trane's Service First brand name. Each center also provides dealers access to a team of highly trained HVAC system solutions associates - the Extreme Team - who are available to help get the job done right the first time.
The Extreme Team is defined by Trane as, "your Service First HVAC parts distributor that has the knowledge, parts, tools, and supplies to help you get the job done; the industry's most reliable heating and cooling professionals delivering unmatched service and solutions.
"Extreme Man is the service contractor who performs his job in the heat of summer and the cold of winter to keep his customers' HVAC equipment up and running. Extreme Man is the building owner that does everything from plunging toilets to making sure his chiller plant is operating at peak efficiency."
"Trane Parts Centers focus on key product platforms such as compressors, HVAC equipment, HVAC service/supply, motors/controls, and IAQ products to create solutions-based programs designed to help our customers save time and money," said Jim Kornemann, Trane's marketing and category management leader - Global Parts.
"By having 178 locations in the United States and Canada, with new stores opening each year, Trane makes it easier for dealers to gain access to parts and expert advice, a vital component to any maintenance strategy."
DEALER/DISTRIBUTOR RELATIONSHIPKornemann was asked how the dealers and distributors can benefit from a predictive maintenance plan and parts support from a single source.
"Dealers need a one-stop distributor that is committed to making every purchasing experience efficient and pleasant by having all the right parts when they are needed, eliminating the need to go elsewhere," he said. "A one-stop distributor lets dealers spend less time tracking down parts and more time growing their businesses."
With the constant change in the traditional dealer-distributor relationships, Trane continues to seek ways to give its dealers a competitive edge in the marketplace.
"New and innovative products and programs are being introduced at a fever pitch," said Kornemann. "And Trane Parts Centers are constantly finding ways to keep pace with the industry.
"For example, Trane's partnership with Kele Controls gives dealers overnight access to more than $8 million dollars of building automation interface products. Trane also develops new programs such as our Extreme Team Promotion, which connects with both service contractors and building owners.
"A contractor with a distribution partner committed to innovative products and services will gain significant advantages in the marketplace versus one that does not."
Visit www.servfirst.net for more information on Service First and the Extreme Team.
Publication date: 08/21/2006