Technician Spotlight: Matt Edelman
HSA Mechanical’s Matt Edelman is here to stay
Name: Matt Edelman
Title: Senior Service Tech
Why He’s in the Spotlight: For the last six years, Edelman has been with Allentown, Pennsylvania’s, HSA Mechanical. He joined the company right out of high school.
“My father does building automation, and when I was in high school, I took HVAC as a vocational tech course, and I fell in love with it and have been doing it ever since,” Edelman said. “I like going out and working on the different equipment, fixing issues for customers, and kind of being the hero — saving the day when everyone is hot or cold.”
HSA Mechanical’s service operation manager, Matthew Fullman, said Edelman is the hardest working technician he knows.
“He always goes out of his way to serve our customers,” Fullman said. “When mistakes are made, he looks into why it happened and what we can do to prevent it in the future. He never says no to any work or situation. He is always part of the solution and not the problem.”
Fullman recalled a time when Edelman, on his day off, went to a jobsite to help a technician making a weekend call. Edelman even tried to turn down the money he was owed for his help that weekend.
“We wouldn’t let that happen,” Fullman said.
On another occasion, he helped a technician diagnose an issue at 3 a.m. Most techs wouldn’t even answer the phone. But Edelman isn’t like most HVAC techs. He’s the kind who’s always thinking about HVAC.
“He will send me HVAC-related information at dinnertime, and we will talk about issues and situations when we should be turning the HVAC switch off for the night,” Fullman said.
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So it’s no surprise that when Edelman looks into the future, he still sees himself in the HVAC industry.
“I still want to be doing this — I’d like to stay a service tech,” Edelman said. “I don’t like sitting behind a desk. … I don’t plan on changing careers anytime soon.”
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