ST. LOUIS — Unico Inc., maker of small-duct central heating and air conditioning systems, announced major new hires to its contractor support teams with Matt Gordon assuming the duties as the manufacturer’s national trainer and David Snyder named as a technical support specialist.
“We’re very excited to bring Dave and Matt on board,” said Brian Intagliata, director of customer support. “This demonstrates our increased level of commitment to our contractor base in 2023 and beyond. Both have a depth of knowledge and specialized skillsets that will be invaluable to our installing partners.”
Gordon will spearhead the manufacturer’s efforts in revitalizing its training programs for distributors and installing contractors of The Unico System. A graduate of Southern Illinois University at Edwardsville, Gordon holds a bachelor’s degree in marketing. He received his professional training through the U.S. Army, becoming an expert in industrial HVAC and power generation systems, carrying and expanding that knowledge to training positions with large midwestern HVAC contracting firms.
When asked about his approach to the national trainer position Gordon replied, “While I’ll continue to build Unico’s online and remote training opportunities, I’ll be putting an extra emphasis on in-person, hands-on training in the first year of my tenure. In year two, I’ll focus on ‘training the trainer’ so that we have in-person training opportunities for dealers in all U.S. regions.”
Gordon added that he is keen to hit the ground running and new Unico training sessions will begin on March 7. An avid outdoorsman, Gordon has a personal mission to visit every national park within the U.S.
David Snyder will bring his extensive and intimate knowledge of The Unico System to bear in his role as technical support specialist. Snyder began installing Unico products for a Washington D.C. HVAC contractor firm in 1987 — just two years after the manufacturer was incorporated — when he was a very young man. He has worked on both the service and sales side for a well-regarded installing firm and has been involved with multiple Unico System installations in historic and noteworthy homes and commercial structures around the capital region. Based in the Metro D.C. area, Snyder will help the Unico customer and technical support teams with East Coast call volumes.