The virtual event will kick off at 4 – 4:15 p.m. CT with a discussion on how to build on success in 2021 led by small business expert Barry Moltz. He will be joined by Gene Marks, the president of small to medium-sized business consulting firm The Marks Group. The session will cover political, economic, and tech trends that affect small business owners in today’s business landscape. 

The seminar’s keynote speaker is the CEO of Sunshine Plumbing Heating Air, Susan Frew. She will share how she was able to turn her business around after recovering from a bad hire. As an essential business during COVID, Frew led Sunshine in maintaining a 60 percent gross profit and 14 percent net profit for 2020. In addition to running her business, Frew is a business growth coach, author, and speaker.  

“I am honored to be working with Thryv as they are committed to helping trade service entrepreneurs through the most unusual times in our nation’s history,” Frew said. “The entire series is designed with their audience in mind to create powerful, relevant, and effective content to take the trade services to a whole new level.” 

Following the keynote address, all three speakers will come together for an interactive panel discussion. Attendees will have the opportunity to ask questions and interact directly with the speakers and other attendees in the community forum after the event.

The conference will conclude with a Thryv software demonstration and Q & A. The demo will be an interactive session where attendees can ask questions and learn the ins and outs of the latest industry software. Thryv Connect - HVAC demo sessions will be held in small groups. 

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