LAS VEGAS — Goettl Air Conditioning and Plumbing has promoted its chief financial officer Kim Miramontes to chief operations officer.
“Kim’s skills far outweigh those of seasoned executives I’ve have worked with in the past,” said Ken Goodrich, CEO of Goettl Air Conditioning and Plumbing. “She understands operations, sales, and customer service in a way that few executives hope to and has a proven track record of maximizing the growth potential of a range of business. She’s leading an already successful team at the perfect time to spearhead operational expansion.”
Miramontes is responsible for growing efforts to care about customer experience and fostering a team of salespeople. In this role, she will continue to define the Goettl point of difference and improve upon existing customer engagement systems.
Miramontes joined the Goettl executive leadership team in May of 2019. Since then, Miramontes financially supervised several expansion opportunities for Goettl, including acquisitions in Simi Valley, California, and San Antonio, Texas.
Miramontes has experience in financial and operational leadership with gaming and resort brands including Wyndham, MGM Grand, and SHFL Entertainment.
“Goettl has grown with remarkable trajectory under Kim’s financial guidance,” said Goodrich. “She is a great fit for our team as she continues to evolve and elevate our methodologies and services. I look forward to collaborating with Kim in her new role as she continues to push our team to do things the right way, not the easy.”
Miramontes earned her MBA from the University of Nevada Las Vegas as well as Bachelor of Science degrees in Business Administration and Finance from UNLV. In addition, Miramontes is an Associate Certified Coach from the International Coach Federation and a Certified Professional Coach from the Institute for Professional Excellence in Coaching.
Miramontes continues to volunteer with the UNLV Alumni Association, Nevada Women’s Philanthropy group, and the National Association of Women Business Owners (NAWBO) in Southern Nevada.